Return & Cancellation
What if the products delivered are different from my order?
You can email us at seller-ewg-sg-dtc@sellinall.com or Call us at +65-3158-1872 (Mondays – Fridays, 11am to 7pm, except public holidays) within 7 days from date of receipt to arrange for a return.
- Products must be unopened and the packaging must be in good condition.
What if my products are damaged?
You can email us at seller-ewg-sg-dtc@sellinall.com (Mondays – Fridays, 11am to 7pm, except public holidays) within 7 days from date of receipt to arrange for a return.
- You may be requested to send us a photo of the damaged goods.
What should I do if I need to return my order?
At this point we are unable to accept any returns due to hygiene purposes as this product is class under medical devices.
For defective devices, please contact Omron service center at 3138 6870 for one to one exchange within 7 days from date of receipt of your items.
For defective devices, please contact Omron service center at 3138 6870 for one to one exchange within 7 days from date of receipt of your items.
What is the exchange procedure for defective products?
At this point we are unable to accept any exchange due to hygiene purposes as this product is class under medical devices.
For defective devices, please contact Omron service center at 3138 6870 for one to one exchange within 7 days from date of receipt of your items.
At this point we are unable to accept any exchange due to hygiene purposes as this product is class under medical devices.
For defective devices, please contact Omron service center at 3138 6870 for one to one exchange within 7 days from date of receipt of your items.