What should I do if I forget my password?
You can for verification of your personal information. Upon successful verification, we will send an email to your registered address for you to reset your password.
How can I update my particulars and/or reset my password?
You can update your particulars and/or reset your password by logging into with your username and password.
What should I do if I forgot my username?
You can call us at +65-3158-1872 or email at email@example.com (Mondays – Fridays, 11am to 7pm, except public holidays) for assistance.
How do I unsubscribe from promotional messages?
You can log into My Account with your username and password to unsubscribe from promotional messages.
How can I terminate my account?
You can call us at +65-3158-1872 or email us at firstname.lastname@example.org (Mondays – Fridays, 11am to 7pm, except public holidays) to terminate your account.
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